Create an account and open the user panel
Open the account creation page and start by choosing a username that is easy for you to recognize. Set a password and submit the form. NaixiVPN registration does not require an email address; your username and password are the credentials you will use to access the user panel later. Before submitting, check that the username is complete and save your credentials in a trusted password manager so you can access the panel after installing the client.
After successful submission, the page will open the user panel or take you to the login screen. If you see the login page, sign in with the username and password you just set. Once inside the panel, confirm that it shows the account overview, plans, and client sections. This is the central place to manage plans, get your subscription, and check usage; marketing pages do not display personal subscription details.
You do not need to study client settings yet or look for a configuration address on another website. Your subscription is linked to your account, and only the content generated in the user panel belongs to that account. Once this step is complete, continue to the plans section and choose a monthly subscription or data package based on your actual usage.
Choose a plan based on your data needs
In the plans section of the user panel, first distinguish between monthly subscriptions and data packages. Monthly subscriptions suit ongoing use. Available options are ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Monthly data resets each month on the activation date; if you upgrade mid-cycle, the price difference is prorated by the remaining days. Compare the price, monthly allowance, and your usage pattern—not just the plan name.
If your usage is irregular, consider a data package. Options are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain available until used and never expire. Everyday browsing, text-based collaboration, and occasional international services usually use less data; long high-resolution video sessions, large file syncing, and frequent game updates use noticeably more. If you are unsure, start with the option closest to your current needs and adjust later based on usage shown in the user panel.
After choosing an option, click its action button to open order confirmation. Check the plan name, price, and data allowance before continuing to payment. The site supports Alipay, WeChat Pay, and USDT; complete the payment through the option shown on the page. After payment, do not create the same order again. Return to the account overview and wait for the order status to update. Once updated, the plan and subscription options will appear in their respective sections.
Get your personal subscription from the account overview
After the order status updates, open the account overview in the user panel. Find the subscription information section, where you can copy the subscription, import it into a client, or update it. Clicking Copy places the personal subscription link for the current account on your clipboard. Switch to the NaixiVPN client and paste it into the subscription import field; there is no need to copy each route manually.
The subscription link acts as the credential the client uses to read route configurations. Do not post it in public chats, public documents, or screenshots. This guide does not display a real subscription address. If you need to recognize its format, use an obviously fake value such as:
https://example.com/sub?token=YOUR_TOKEN
The address above is for format illustration only. It cannot connect and does not belong to NaixiVPN. For actual use, return to your own user panel and copy the link there. If the client says the address is invalid after you paste it, copy it again and check that there are no extra spaces before or after the link and that you did not copy the explanatory text beside the button. If import still fails, sign out of the user panel, sign in again, and get the latest content from the account overview.
The user panel also provides access to the NaixiVPN client. When you need to install or reinstall it, get the version for your platform from the client section after signing in. Do not look for a static installer on this page. This page explains the workflow; the client and personal subscription are provided through the user panel.
Import the client on each platform
After getting your subscription, import it on your everyday devices. Menus vary by platform, but the workflow is consistent: open the NaixiVPN client, go to subscription or configuration management, choose import from link, paste your personal subscription, and run an update. Once the update finishes, route names will appear in the client’s selection area.
Windows
Sign in to the user panel, download the Windows version of the NaixiVPN client from the client section, and install it. On first launch, open subscription or configuration management and choose an option such as “Import from link.” Paste the subscription link you copied into the address field, confirm, and run an update. Wait for the route list to load. When you see region or route names, return to the client home screen, choose a route suited to your task, and turn on the connection.
If Windows asks for network permission, follow the system instructions to allow the client to establish a VPN connection. If the import succeeds but the list is empty, first check that your current network can open ordinary webpages, then return to subscription management and run another update. Do not create multiple identical subscriptions, as duplicate entries can make later selection more difficult.
macOS
Get the macOS version of the NaixiVPN client from the user panel, follow the system prompts to install it, and open it. In the client’s subscription, configuration, or service management section, choose Add subscription and then import by link. Paste your personal subscription address, save it, and run an update. After the routes load, return to the main screen, select a route, and connect. On the first connection, macOS may ask you to approve a new VPN configuration; follow the system dialog to authorize it.
If macOS blocks the client from opening, review the relevant notice in Privacy & Security settings and allow only the client obtained from the NaixiVPN user panel. After a successful import, you can update the subscription inside the client instead of adding it again each time. If the subscription address changes, edit the existing entry first to avoid keeping an invalid old configuration.
Android
Get the Android version of the NaixiVPN client from the client section of the user panel, install it, and open it. Go to subscription management, tap Add or Import, choose Add by link, and paste and save your personal subscription. Tap Update and wait for the routes to appear, then return to the home screen and choose a route. The first time you connect, Android will show a system authorization prompt to establish a VPN connection. Confirm it so the client can manage the device’s network connection.
To reduce the chance of the client being suspended when it moves to the background, review battery and background activity permissions in the system app settings and adjust them to suit your usage. Menu names vary across Android devices; common locations include App info, Battery, or Background activity management. After making these changes, keep the client in the foreground for the first connection, then switch to other apps after confirming that it works.
iOS
Open the client section in the user panel to find the iOS client, then follow the page instructions to get the appropriate version. In the client, open the subscription or configuration section, choose Add from link, and paste and save your personal subscription. After updating, choose a route from the list and start the connection. The first iOS connection may require adding a VPN configuration; follow the system prompt, then return to the client and wait for the status to change to connected.
If you copy the subscription from another device, transfer it to iOS through a trusted personal sync method and paste it into the client. Do not send the subscription link to public groups or public notes. If the client shows old routes after import, open subscription management and update it. If several subscriptions have the same name, keep the currently valid entry, remove duplicates, and reload the routes.
Connect to a route and verify that it works
After importing the subscription, choose a region from the client’s route list that matches your current task. For browsing, work collaboration, or AI Tools, start with a nearby location and a shorter connection path. For Streaming content tied to a specific region, choose the corresponding region instead. For detailed differences between route types and use cases, see Protocol and Route Technical Reference; first-time setup does not require adjusting advanced parameters one by one.
After selecting a route, click Connect and wait for the client to clearly show that you are connected. Open a webpage that normally works to confirm that basic connectivity is intact, then visit the IP Lookup page on this site. Check whether the exit information has changed and whether the displayed region matches the selected route. A changed client toggle alone does not complete verification; checking the exit information helps rule out cases where the configuration was imported but system traffic has not yet passed through the client.
The client is not reporting ongoing errors, and the selected route remains active.
Confirm the basic connection first, then test work tools, Streaming, or AI Tools.
The lookup result should match the regional direction of the selected route.
After verification, repeat the process on other devices: get the client, import the same subscription, choose a route, and verify the connection. NaixiVPN supports unlimited simultaneous devices, so you do not need a separate account for each device. All devices share the data allowance of the current plan. Check usage in the user panel and adjust the plan if your needs change.
When import or connection does not complete
When something goes wrong, first identify which stage is affected. If the user panel will not open or the plan status has not updated, the issue is with the account or order. If the subscription link cannot be saved or no routes appear after updating, the issue is with import. If the client says connected but webpages will not open, the issue is with the connection or system network. Identifying the stage first is more effective than repeatedly switching clients and routes.
If subscription import fails, copy the link again from the account overview, remove spaces before and after the input, and run another update. If routes appear but connection fails, disconnect first and try another route from the list. If the client says connected but the exit information has not changed, disconnect, restart the client, and confirm that the system has allowed the VPN configuration. If ordinary webpages also fail to open, restore the basic network connection before continuing to troubleshoot the client.
This page covers the complete main workflow for first-time use. Protocol differences, direct and relay topologies, peak-hour congestion, packet-loss diagnosis, mobile resource usage, and scenario-based route selection are outside this lightweight setup flow. For deeper troubleshooting, read the Protocol and Route Technical Reference. For account or order issues, sign in to the user panel and submit a ticket with your system, the client’s message, and the steps you have already tried.